Privacy Policy

Privacy Policy

Introduction

Welcome to https://online-presence-nsw.thebestlocalpro.com (hereafter referred to as “our website” or “we,” “us,” or “our company”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, storage, and handling of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • PoPI Act of South Africa

Scope

This policy applies to all aspects of our website, including but not limited to:

  1. Our primary website at https://online-presence-nsw.thebestlocalpro.com.
  2. Any related subdomains or sub-websites.
  3. Mobile applications and services provided by us.
  4. Online forms, surveys, and interactions through our platforms.

Important Note: This policy does not cover third-party websites, apps, or services that you access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You communicate with us via emails, newsletters, calls, or text messages.

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: Details related to your account creation and management, such as user names, email addresses, and passwords (hashed and encrypted).
  2. Payment Information: Data necessary for processing transactions, like credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of financial transactions, including purchase amounts, frequencies, and payment methods.
  4. Purchase Information: Details about your purchases on our platform, such as products or services acquired, quantities, and order dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, advertising IDs, and device types.
  6. Location Data: Information about your geographical location when you interact with our services (with your consent).
  7. Feedback: Comments, reviews, or responses you provide to improve our services.
  8. Social Media Information: Data from social media platforms when you connect your accounts for seamless login or share content from our platform on social media.
  9. Product Information: Details about products you view, search for, or purchase on our website.

We collect this data through various means:

  • User input forms and profiles.
  • Automated technologies like cookies and tracking pixels.
  • Interactions with our customer support team.
  • Third-party services that provide us with aggregated or de-identified data (subject to their privacy policies).

Cookies

We use cookies and similar technologies for several purposes:

  1. Strictly Necessary: Cookies that enable core functionalities, such as allowing you to log in and access secure areas of our website.
  2. Preference: Storing user preferences to enhance your experience on our site (e.g., language settings).
  3. Analytics: Tracking aggregated data to understand how visitors use our website and improve its performance.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Upon no longer needing this data, we securely delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption: We use encryption for data at rest and in transit to protect against unauthorized access.
  • Secure Third-Party Processing: We engage secure third-party service providers to process data on our behalf, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us, and we will take prompt action to ensure it is deleted.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding personal data:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your data.
  • Data portability, allowing you to transfer data from our systems to others.
  • The right not to be subject to automated decision-making processes (where applicable).
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or if you have any data-related queries, please contact our privacy team at:
Email: [email protected]
Mail: [Provide Postal Address]

Changes to Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions related to privacy, data security, or to exercise your rights:
Email: [email protected]
Mail: [Provide Postal Address]